Your Questions, Answered.

Still have questions? Email us at

What is your return policy?

If you’d like to return your product(s), we're happy to issue a refund within 30 days of your purchase. Your refund will be refunded to your original payment method, less the original shipping cost along with a $5 return shipping fee to cover the cost of your return label. Items must be sent back in new, unused, unwashed condition. *Personalized items are final sale and cannot be returned.*

To start a return, visit our Returns page.

Where do the orders ship from?

We are located outside of Atlanta, GA

Do you ship internationally?

Unfortunately, as of now, we only ship to the US. 

How long will it take for my order to ship?

On average, orders are shipped out within 1-3 business days. 

Are your placemats handmade or manufactured?

Our placemats are meticulously handcrafted. We are passionate about quality and attention to detail!

Are they washable?

Yes! All of our mats can be washed and dried (medium-heat). They come out looking good as new!